Terms of service

You must be at least 18 years old to use the Services. By using the Services, you represent that: you are 18 or older; you have the legal capacity to enter this agreement; you are not barred from using the Services under applicable law; and you have not previously been removed from the Services. You may hold only one account or app profile.

Talala is a personal coaching app. The Services include: guided workouts with real-time coaching; personalized training plans generated for your goals, schedule, and profile; and readings such as muscle measurements, strength map scores, and strength age estimates, derived from your workouts and, with your permission, data imported from Apple Health.

We may change, improve, add, or remove features of the Services at any time. We grant you a limited, personal, revocable, non-exclusive, non-transferable license to use the Services for your own personal, non-commercial use, subject to these Terms.

Talala is built so that your health and workout data — Apple Health imports, profile, plans, workout history, strength map and strength age readings — is stored on your device, not in a database we operate. Data is sent to our servers only transiently to generate your plan and coaching (and may be retained for a limited period for debugging, as described in the Privacy Policy), and usage, crash, and diagnostic data may be sent to us to fix bugs and improve features.

You acknowledge and accept the consequence of this design: if you delete the app, lose your device, or reset it, your Talala data is permanently gone. We cannot recover, restore, or retrieve it, because we do not have a copy. This applies to plans, history, readings, and streaks. Back up your device if this matters to you. This is a deliberate design choice, and loss of on-device data is not a defect in the Services.

Talala is for wellness education and is not medical advice. Talala is an AI coach and not a real human. Nothing in the Services constitutes medical, physical therapy, dietetic, or other professional healthcare advice, diagnosis, or treatment, and your use of the Services does not create a doctor-patient or any other healthcare professional relationship between you and SkyPorch.

Your readings are estimates, for education only. Strength age, strength map scores, muscle measurements, capacity readings, and all similar outputs are visual representations provided for educational purposes only. They are not clinical measurements, not a diagnosis, not a medical or health screening, and are only estimates. They compare you to population averages, and they may be misleading if your body, physiology, or health condition differs significantly from those averages. Never use a Talala reading to make a medical decision, and never delay or ignore professional medical advice because of something Talala showed you.

AI output can be wrong. Plans, coaching cues, and readings are generated by artificial intelligence and may be inaccurate, incomplete, or unsuitable for you. The same input may produce different output over time. You are responsible for evaluating whether any output is appropriate for you before acting on it.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY.

Physical exercise, including the strength training Talala guides, carries inherent risk of injury, including muscle strains and tears, joint injuries, falls, dropped weights, and, in rare cases, serious cardiac events.

By using the Services you agree that:

• You will consult your doctor before beginning any exercise program with Talala, especially if you have a pre-existing health condition, are pregnant, or have been advised to limit physical activity. Talala's exercises may not be right for you if you have a pre-existing health condition.
• You represent that, to your knowledge, you have no medical condition that makes it unsafe for you to exercise, or that you have obtained your doctor's approval to do so.
• If anything hurts or feels strange, you will stop immediately. Be sensitive to your body's responses. If you experience pain, dizziness, shortness of breath, chest discomfort, or unusual fatigue, stop and seek medical attention.
• You assume all risks — physical, psychological, and emotional, whether or not foreseeable — arising from your exercise and your use of the Services, and you take personal responsibility for any injury, illness, damage, or loss that results.

To the fullest extent permitted by law, you release SkyPorch LLC and its members, managers, employees, and agents from all claims, liabilities, and damages arising out of or relating to physical activity you perform in connection with the Services.

Billing through Apple or Stripe. Paid subscriptions are purchased through Apple's App Store as in-app purchases (billed by Apple to your Apple ID account, under Apple's terms) or, where offered, through our website or other channels with payment processed by Stripe. We never see your payment card details — Apple and Stripe process all payments.

Auto-renewal. Subscriptions renew automatically at the then-current price until you cancel. For App Store purchases: payment is charged to your Apple ID account at confirmation of purchase (or, for free trials, at the end of the trial unless cancelled), and your subscription renews unless auto-renew is turned off at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours prior to the end of the current period. For Stripe purchases: your payment method is charged at the start of each billing period until you cancel.

How to cancel. For App Store purchases, manage or cancel anytime in your device settings: Settings → [your name] → Subscriptions → Talala → Cancel Subscription. For Stripe purchases, use the subscription management link in your receipt or email support@talala.app. After cancelling, you keep access until the end of the period you've paid for.

Deleting the app does not cancel your subscription. It does, however, permanently delete your on-device data (Section 3). To stop future charges you must cancel through your Apple ID settings as described above.

Free trials. If your subscription includes a free trial, you may cancel during the trial without charge. Any unused portion of a free trial is forfeited when you purchase a subscription.

Refunds. For App Store purchases, refund requests are handled by Apple under Apple's policies (reportaproblem.apple.com). For Stripe purchases, email us at support@talala.app. Except where required by law, fees are otherwise non-refundable, including for unused time. If you believe you were charged in error, contact Apple or email us and we will do our best to help.

Price changes. We may change subscription pricing; changes apply no earlier than your next renewal, and Apple will notify you as required before any increased price takes effect.

You agree not to: use the Services for any unlawful purpose; copy, resell, sublicense, or redistribute the Services; reverse engineer, decompile, or attempt to extract source code except as permitted by law; probe, scan, or test the vulnerability of, or circumvent security or access controls of, the Services; scrape or harvest data from the Services; interfere with the operation of the Services or other users' use; misrepresent your age or identity; use the Services to build a competing product; or circumvent subscription requirements or usage limits.

The Services — including all software, design, text, graphics, exercise content, coaching content, and the Talala and SkyPorch names and logos — are owned by SkyPorch LLC or its licensors and are protected by intellectual property laws. These Terms give you no ownership of any of it. Your own data remains yours; it lives on your device, and we claim no ownership of your Profile Information, Health Information, or Workout Data.

Outputs generated for you (your plans and readings) may be used by you for any personal, lawful purpose. Because outputs are AI-generated from population-level knowledge, similar outputs may be generated for other users.

Exercise videos and other third-party content. Some exercise demonstration videos in Talala are hosted on and streamed from YouTube. These videos are owned by their creators, not by SkyPorch, and we claim no ownership of them. They are played through YouTube's embedded player; by watching them in Talala you agree to the YouTube Terms of Service. Third-party videos may change, become unavailable, or be removed by their owners at any time, and we may replace them without notice. We do not endorse and are not responsible for third-party content.

If you send us ideas, suggestions, or feedback, you agree we may use them without restriction or compensation. Feedback is voluntary and non-confidential. (We do read it, and we're grateful for it.)

These Terms are between you and SkyPorch LLC only — not Apple. Apple has no obligation to provide maintenance or support for the app. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the app; in the event of a failure to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app to you, and Apple has no other warranty obligation. Apple is not responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or similar claims. In the event of a third-party claim that the app infringes intellectual property rights, SkyPorch, not Apple, is responsible for its investigation, defense, settlement, and discharge. You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The Services interoperate with third-party services such as Apple Health and YouTube. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PLAN, READING, OR COACHING OUTPUT WILL BE ACCURATE, COMPLETE, OR PRODUCE ANY PARTICULAR RESULT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) SKYPORCH LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST DATA (INCLUDING LOSS OF ON-DEVICE DATA AS DESCRIBED IN SECTION 3), OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES; AND (B) SKYPORCH LLC'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US THROUGH THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR $50 IF YOU HAVE PAID NOTHING).

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR FOR DEATH OR PERSONAL INJURY WHERE SUCH LIMITS ARE NOT PERMITTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless SkyPorch LLC and its members, managers, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms, your violation of applicable law, or your misuse of the Services.

You may stop using the Services at any time by deleting the app (remember: this deletes your data but not your subscription — see Sections 3 and 6). We may suspend or terminate your access if you violate these Terms, misrepresent your age, or where required by law. Sections that by their nature should survive termination (including Sections 3–5 and 12–16) survive.

Governing law. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Talk to us first. Before filing any claim, you agree to email support@talala.app with a description of the dispute and give us 60 days to try to resolve it informally. Most issues get fixed this way, and we prefer it.

Binding individual arbitration. Except as set out below, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. The arbitration will be held in the county where you live (or another mutually agreed location, or conducted remotely). Judgment on the award may be entered in any court with jurisdiction.

Carve-outs. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or for data security matters.

CLASS ACTION AND JURY WAIVER. YOU AND SKYPORCH EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY.

30-day opt-out. You may opt out of this arbitration agreement by emailing support@talala.app within 30 days of first accepting these Terms, with your name, the email associated with your use of the Services, and a statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

If arbitration doesn't apply. For disputes not subject to arbitration (or if you opt out), you and SkyPorch consent to the exclusive jurisdiction of the state and federal courts located in Florida.

We may update these Terms from time to time. If we make material changes, we will notify you in the app before they take effect, and material changes to Section 16 (arbitration) will give you a new 30-day opt-out window for the change. Continued use of the Services after changes take effect means you accept them.

These Terms and the Privacy Policy are the entire agreement between you and SkyPorch regarding the Services. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Headings are for convenience only.

SkyPorch LLC, Florida, USA

support@talala.app